1. Introduction
CloudShare ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud file sharing platform and related services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2.1 Personal Information
We may collect the following personal information when you register, upload files, or use our services:
- Account Information: Username, email address, and password (stored in encrypted form).
- Profile Information: Display name, avatar, and any optional profile details you provide.
- File Data: Files you upload, including file names, sizes, types, and the content itself stored on our cloud infrastructure.
- Sharing Data: Information about files you share, including share links, recipient details, and access permissions.
2.2 Automatically Collected Information
When you access or use our services, we may automatically collect certain information, including:
- Usage Data: Information about how you use our platform, such as features accessed, files uploaded/downloaded, and actions taken.
- Device Information: Browser type, operating system, device type, and screen resolution.
- Log Data: IP address, access timestamps, and server logs for security and debugging purposes.
- Cookies and Tracking: See our Cookie Policy for details on how we use cookies and similar technologies.
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our file sharing and cloud storage services.
- Account Management: To create and manage your account, authenticate your identity, and provide customer support.
- File Storage & Sharing: To store your files securely and enable sharing functionality across cloud platforms (Google Drive, Telegram, FTP, etc.).
- Security: To detect, prevent, and address fraud, abuse, security issues, and technical problems.
- Analytics: To analyze usage patterns and improve our platform's performance and user experience.
- Communication: To send you service-related notifications, such as upload confirmations, share notifications, and security alerts.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. Data Storage and Security
4.1 Data Storage
Your files and data are stored on our secure servers and may also be stored on third-party cloud platforms based on your storage preferences (Google Drive, Telegram, FTP servers). We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit using TLS/SSL protocols.
- Encrypted password storage using bcrypt hashing.
- Regular security audits and vulnerability assessments.
- Access controls and authentication mechanisms.
4.2 Data Retention
We retain your personal information and files for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal information and files within 30 days, except where retention is required by law.
4.3 Security Limitations
While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Cloud Storage Providers: When you choose to store files on third-party platforms (Google Drive, Telegram, FTP), those providers receive the file data you upload to their services, subject to their own privacy policies.
- Service Providers: With trusted third parties who assist us in operating our platform, provided they agree to keep your information confidential.
- Legal Requirements: If required by law or in response to valid requests by public authorities.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: When you explicitly choose to share files with others through our sharing features.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can view and access your personal information through your account dashboard.
- Correction: You can update or correct your account information at any time.
- Deletion: You can request deletion of your account and associated data by contacting us.
- Data Export: You can download your files and data from your account at any time.
- Opt-Out: You can opt out of non-essential communications by updating your notification preferences.
To exercise any of these rights, please contact us using the information provided below.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate steps to ensure your information receives an adequate level of protection in the jurisdictions in which we process it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us at: